Every channel. One conversation.
Bring WhatsApp, Instagram, Facebook, email and webchat into one shared inbox. Give every customer a clear owner.
Explore the unified inbox BUILT FOR PAKISTAN’S RETAIL & ECOMMERCE TEAMSGreat conversations.
Great conversations.
Even better experiences.
The WhatsApp-first CRM for your customer team. Connect conversations, automate everyday questions, and keep every follow-up in view.
WhatsApp-first Built around your workflow
Conversations
All conversations ⌄
HK
Hira Khan
Hi, can I track my order?
Order statusAA
Ahmed Ali
Is this available in medium?
InstagramSF
Sana Fatima
Thank you, received it!
WhatsAppUR
Usman Raza
I’d like to exchange my order.
Exchange requestHK
Hira Khan WhatsApp conversation
•••Today, 10:42 AM
Assalam o Alaikum! Can you help me track my order?
ShuttleBot AI
Wa Alaikum Assalam, Hira! Your order #SP-2048 has been dispatched. Here’s the latest update.
Order #SP-20482 items · PKR 6,450
DispatchedPerfect, thank you!
Reply to Hira…
A helpful answer. A thoughtful handoff.
Give repetitive questions a clear path to resolution.
WHEN A CUSTOMER ASKS“Where is my order?”
RETRIEVE ORDER CONTEXTCheck the connected order system
STATUS AVAILABLESend a helpful update
NEEDS ATTENTIONHand over to your team
A clear next step for every issue.
Keep an owner, a status, and the conversation together.
New2
Exchange requestHira K. · Order #2048
Delivery enquiryAli R. · Order #2051
In progress2
Size exchangeSana F. · Assigned to Ayesha
Address correctionUsman R. · Assigned to Bilal
Resolved1
Order confirmationMariam A. · Customer notified
Illustrative product preview · sample conversations and customer data
All the places your customers reach you. Finally, connected.
w WhatsApp◎ Instagramf Messenger Email WebchatS Shopify
A MORE CONNECTED WAY TO WORKLess switching tabs.
Less switching tabs.
More moving things forward.
From the first “price please” to the final follow-up, keep your customer team on the same page.
A little AI. A lot more time.
Let ShuttleBot AI help with repetitive questions and order enquiries, with a thoughtful handoff when your team needs to step in.
Meet ShuttleBot AIFollow through, every time.
Turn complaints and follow-ups into tracked tickets. Keep ownership, team performance and action history in view.
See ticketing & reportingLOCAL KNOW-HOW. EVERYDAY IMPACT.Built around the way
Built around the way
Pakistan shops.
COD confirmations. “Order kahan hai?” Sale-day inboxes. ShuttlePro brings structure to the moments your team knows all too well.
Keep order enquiries moving
Bring connected order context into the conversation so your team can share useful updates and spot exceptions.
Give COD confirmations a clear flow
Capture customer responses through structured, interactive conversations and route cases that need attention.
Make returns easier to follow
Collect the details, assign an owner and keep exchanges and complaints visible through to resolution.
Stay organised through sale-day volume
Use a shared queue, ownership and automation to help your team work through repetitive enquiries together.
A SMALL MOMENT. A BETTER EXPERIENCE.
One order, all the context.Illustrative order #SP-2048
CustomerHira Khan · Lahore
Payment methodCash on delivery
ConfirmedDispatchedDelivered
A conversation that moves forward
“Your order is on its way, Hira. Here’s the latest update from your order.”
Conversations + order context, connected.
FROM SCATTERED TO IN SYNCA clearer workflow.
Find your workflow A clearer workflow.
From the very first reply.
Meet customers where they are.
Bring your channels into one team inbox, with connected customer and order context where configured.
Make room for the human touch.
Set up your most common questions and handoff rules. Give repetitive work a dependable path forward.
Keep the whole picture in view.
Track follow-ups, ticket ownership and team performance so you can keep improving the experience.
Fits into your everyday.
Connect the tools behind your customer experience.
ShopifyWhatsApp Business APIAPI & webhooks
Explore integrations THE SHUTTLEPRO JOURNALA little insight.
Visit the blog A little insight.
A better customer experience.
Practical ideas for growing teams.
Our first articles on WhatsApp support and ecommerce operations are on the way.
ALWAYS MOVING FORWARDA product that grows
A product that grows
with your team.
Follow the features, improvements and thoughtful fixes that make everyday work feel a little easier.
See what’s newThe small details.
The bigger possibilities.
Explore release notes with a clear explanation of what changed, who it’s for, and how to get started.
Explore What’s NewA FEW THINGS YOU MIGHT BE WONDERINGGood questions.
Good questions.
Clear answers.
Is ShuttlePro only for WhatsApp?
WhatsApp is at the heart of the experience, alongside Instagram, Facebook, email and webchat. Your team can bring conversations into one shared workflow.
Can we connect our Shopify store?
ShuttlePro supports Shopify and other operational integrations where configured. We’ll confirm your order system, courier connections and required workflows during your demo.
Can we start with a small team?
Yes. We’ll help you choose the relevant setup based on your channels, support team, conversation volume and automation needs. Ask us about ShuttlePro Lite during your demo.
What happens when AI needs help?
Your team can take over complex conversations with the customer context available. We’ll help define which questions to automate and when to hand off.
YOUR NEXT CHAPTER STARTS WITH A CONVERSATIONBring your team together.
Bring your team together.
Keep your customers closer.
Let’s build the right support workflow for your brand.