WhatsApp Business API
Connect team handling and the configured automation workflow.
INTEGRATIONS / KEEP YOUR TOOLS CONNECTEDThe right context.
The right context.
In the right conversation.
Bring your customer channels and relevant business information into the workflow. The supported systems, data and actions are confirmed for your implementation.
Discuss your integrationCUSTOMER CHANNELS
Meet customers where they are.
Instagram & Facebook
Bring supported messages and social interactions into customer operations.
Email & webchat
Add the other places customers contact your team.
COMMERCE & OPERATIONS
Bring the order context closer.
Shopify
Use relevant connected customer, product and order information where configured.
OMS & courier systems
Confirm the order and shipping context available for your supported integrations.
APIs & webhooks
Scope connections with internal systems around the data and actions your workflow requires.
SCOPE THE USEFUL CONNECTIONStart with the question.
Start with the question.
Then map the data.
For an order-status workflow, your team needs a reliable reference, an available status and a clear path when the data is missing.
Confirm your systems and account access
Choose the information the workflow needs
Agree on supported actions and permissions
Test missing data and handoffs
YOUR NEXT CHAPTER STARTS WITH A CONVERSATIONBring your team together.
Bring your team together.
Keep your customers closer.
Let’s build the right support workflow for your brand.