WhatsApp Business Platform · October 1 Update

Your customers are staying on WhatsApp. Your support strategy can move forward.

Meta is changing how WhatsApp Business Platform support messages are charged from October 1. See how ShuttlePro is helping brands keep WhatsApp as the familiar starting point while moving customer support forward with a connected support operation and flexible access beyond the desktop.

SUPPORT CONTINUITY

Keep the customer journey familiar. Modernize the operation behind it.

Keep WhatsApp as the entry point, connect customer support inside ShuttlePro, and preview flexible team access through ShuttlePro Mobile.

WhatsApp-led

Start where customers already are.

Connected

Keep customer support in one operation.

Mobile

Support beyond the desk.

Scalable

Add automation, AI and workflows as needed.

Trusted by teams running customer operations

Tailored Walkthrough

Show us how your support operation works today.

Tell us a little about your WhatsApp setup, team and current priorities. We’ll tailor the walkthrough around the support journey that matters to your brand.
Relevant to your operation

No generic feature tour. We focus on the workflows, channels and support pressure points you actually manage.

Relevant to your operation

Understand how WhatsApp can remain the familiar customer starting point while the support operation moves forward.

See the October support-continuity approach

See ShuttlePro Mobile in Early Access for designated agents and supervisors who need flexible coverage.

Tailored meta demo

Book Your ShuttlePro Walkthrough

We will tailor the walkthrough to your channels, team size and top customer-service workflows.


What You'll See

A walkthrough built around the support journey—not a generic CRM tour.

💬

Keep WhatsApp as the starting point

Start where your customers already are and see how your support journey can adapt without forcing a completely new customer habit.

💬

One connected support operation

Keep customer conversations, ownership and support workflows connected through the ShuttlePro Omnichannel Inbox.

⚡

Support beyond the desktop
(Early access)

Preview ShuttlePro Mobile for designated agents and supervisors who need flexible access beyond the desk.

📣

Built on the rest of ShuttlePro

Connect automation, AI, tickets, complaints, order context, agent visibility and integrations around the support journey your operation needs.

Commercial Fit

Built for customer-care operations that need more than a basic WhatsApp tool.

Plan start from PKR 30,000/month

Final configuration depends on channels, team size, workflows, automation and integration requirements.

How It Works?

From current setup to a practical rollout recommendation.

01
Tell us about your current operation

Share how your team uses WhatsApp today, your support volume, channels and the operational problems you want to solve.

02
See the relevant support journey

We'll show the ShuttlePro experience most relevant to your operation, including continuity, inbox and mobile capabilities where applicable.

03

Get your rollout recommendation

We'll recommend the most appropriate setup, workflows, integrations and next steps for your brand.

Customer Perspective

Built with real support operations in mind

“What’s most impressive about ShuttlePro is their AI-powered CRM automation and omnichannel support.”

Syed Hassaan Shah Al Bukhari

Manager CX Lead, AFROZEH GROUP

“ShuttlePro worked with their full heart to deliver the best product.”

Abdullah Nadeem

Director of Business Development, Better Deals

Frequently Asked Questions

Direct answers about Lite pricing

Meta is changing how applicable WhatsApp Business Platform support messages are charged from October 1. During the walkthrough, we'll explain what that means for your current setup and the options available to your support operation.

No. WhatsApp can remain the familiar starting point for your customers. ShuttlePro's approach is designed around existing customer behaviour rather than asking customers to change channels overnight.

No new customer app is required for the Qlyro support experience. Supported journeys can begin from WhatsApp and continue through a secure branded support experience.

ShuttlePro Mobile is an Early Access experience for designated agents and supervisors to reply, coordinate and stay informed beyond the desktop.

ShuttlePro brings customer conversations and operational workflows together across supported channels, with automation, AI, tickets, complaints, agent visibility and ecommerce integrations depending on your setup.

ShuttlePro solutions for growing and established customer-care teams start from PKR 30,000/month. The recommended configuration depends on your team, channels, workflows, automation and integration requirements.

Meta messaging charges are separate and depend on the applicable WhatsApp message category and usage. We'll explain the relevant commercial impact for your setup during the walkthrough.

A tailored walkthrough generally takes around 30 minutes, depending on the workflows and integrations you want to review.

See the workflows that matter to your team

Book a tailored walkthrough and receive a practical recommendation for your channels, team and highest-value automations.
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